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Services
Website Care Plans
Your website needs regular care to stay fast, secure and working properly. Our care plans take the updates, backups and monitoring off your plate so you can get on with running your business.
2017
Founded
18
Case studies
17
Services
2
Offices
What's included
What we deliver.
Ongoing maintenance and support for WordPress websites, handled by the team that builds them.
Updates handled
WordPress, themes and plugins kept up to date and checked so updates don’t break anything.
Backups
Regular off-site backups, so your website can be restored quickly if something goes wrong.
Security and uptime monitoring
We keep an eye on your site and act quickly if it goes down or something looks suspicious.
Support when you need it
Small changes and help from an Australian team who already know your website.
How it works
How our care plans work
Getting started is simple, and after that it all happens in the background.
Step
Health check
We review your website, plugins and hosting to see where things stand.
Step
Onboard
We connect your site to our maintenance and monitoring tools and take a first full backup.
Step
Ongoing care
Updates, backups and monitoring run on schedule, and we deal with issues as they come up.
Step
Report
You get regular reports on what’s been done and how your website is performing.
Request a free audit
Results within 24 hours. No obligation, no commitment, just a clear plan for growth.
Common questions
Frequently Asked Questions
Can’t see your question here? Call us on 1300 423 035 or send us a message.
Contact us ›Do I need a care plan if my site is hosted with you?
Hosting keeps your website online. A care plan looks after the website itself: updates, backups, security and small changes. Many businesses need both.
Can you look after a website you didn’t build?
Usually, yes. We’ll do a health check first so we know what we’re working with before we take it on.
What happens if something breaks?
We restore from a recent backup or fix the problem, and let you know what happened and what we did about it.
Is there a lock-in contract?
Talk to us about the plan that suits you. We’ll make the terms clear before you sign up.
What’s included in a care plan?
Care plans cover updates, backups and monitoring, plus small changes to your website. We’ll confirm exactly what’s included in your plan before you start.
Can I still make changes to my website?
Yes. It’s your website and you keep full access to it. Let us know if you’re planning bigger changes and we can help.
Will updates break my website?
That’s one of the main reasons to have a care plan. We take a backup before updating, so if something does go wrong we can restore your website quickly.
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